Whole of Life

Legal & General is offering new protection customers the opportunity of obtaining an independent second opinion on their condition, should they need to make a claim.

Phoenix Life has been ordered to pay an adviser redress after the Financial Ombudsman Service (FOS) found it had not responded quickly enough to his complaint.

Masterful storytelling is advisers' most powerful tool to boost take-up of protection insurance among clients, according to an expert.

Five key developments all advisers should know

Aviva has updated its protection offering, allowing multi-product quotes for the first time, live case tracking and a promise of 10% extra commission for advisers using its 'interactive' underwriting mode.

Phoenix Life is reviewing the charges on its Scottish Provident unit-linked funds after refunding a former financial adviser who realised he had been overcharged for years.

The public may view all protection products as "toxic" following the payment protection insurance (PPI) mis-selling scandal, according to the chairman of the All Party Parliamentary Group for Insurance and Financial Services.

Kevin Carr's verdicts on five key developments in the past month

National advice firm Lighthouse Group has launched a "holistic" mortgage and protection advice service in response to demand from clients.

Lloyds bank has announced it will no longer offer stand-alone protection advice across its Halifax, Lloyds Bank and Bank of Scotland branches after observing "significantly reduced" customer demand.