Dunstan Thomas

'Unlocks the potential for iterative improvement'

'This should not be an exercise that we only do because FCA says we must'

'Let me be clear: No one will have to buy an annuity'

'This is something of an Icarus challenge for advisers'

'Sound financial planning has always been built on trust'

The trusted adviser understands their audience

Decisions need to be framed by the individual's circumstances

'I am a firm believer the Consumer Duty outcomes are a positive'

7.5 million people might log in within the first few days alone

But will schemes and providers be ready?