Marketing

Insurance company websites are not meeting even the most basic customer experience standards according to a recent survey.

With less than a year before the ECJ ruling on gender discrimination comes into effect, there is still confusion as to how insurers should respond, according to specialists.

Employers are increasingly looking for a employee benefits provider offering an easy to use service for employees.

The number of staff taking time off due to job stress has increased by 25% and total time off due to psychological problems by more than a third, research has found.

LV= has launched a free online tool to help advisers write new and existing life policies in trust from any provider.

British consumers feel the insurance industry lags behind others in how it addresses their needs and have given their strongest hint that greater simplicity would be welcomed.

Old traditions such as Sunday dinner and playing board games are still at the heart of family life, according to research from Aviva.

Aviva has launched an adviser-facing awareness campaign to help IFAs emotionally engage with clients and their families while approaching the subject of protection.

Critical illness (CI) and mortgage payment protection insurance (MPPI) are among the most complicated financial products for consumers to understand, the ABI has found.

Britons are losing sleep over their future health but many have not prioritised protecting themselves against the financial effects of illness, new research has found.